The ATD Student Experience Team is charged with improving the series of interactions between students and the College. The student experience starts when prospective students first make a connection to DACC and it continues through to the student's exit. Throughout this complex journey, students interact with college personnel (faculty, staff, advisors, etc.), college structures and systems (i.e., placement testing, registration, financial aid), and college policies (i.e., transfer-in credit policy, residency). Each of these interactions makes an impact on whether students will continue on in their studies toward successful completion or whether they will drop out along the way. The Student Experience Team reviews student persistence, retention, and graduation data to determine areas in need of improvement. Process mapping is one tool used to help the team determine value added versus non-value added steps. Recent and current projects include the Mentoring Program and Front-Line Services' training. All staff are encouraged to join the SET!